Support

Contact Us

Need help? Reach out to us:

• Email: [email protected]
• General Inquiries: [email protected]

Response Times

• General inquiries: 24-48 hours
• Technical support: 12-24 hours
• Urgent issues: As soon as possible

Before You Email

1. Check the FAQ for common questions
2. Review our Privacy Policy and Terms
3. For verification issues, use the verification page

What to Include

When contacting support, please include:

• Your citizen ID (if applicable)
• Clear description of the issue
• Steps to reproduce (for bugs)
• Screenshots (if helpful)